FAQ

Frequently Asked Question

Zhengfeng has high-end product development and manufacturing capabilities.

  • Q. How long can I get the reply after we sent the inquiry ?

    We will reply you within 12 hours in working days.
  • Q. Are you a direct manufacturer or trading company ?

    We are the manufacturer focus on producing led panel light, and we also have our own international sales department. We produce and sell all by ourselves.
  • Q. Is there a discount for bulk order ?

    Yes, it’s negotiable. The price consist of raw material cost, production cost and logistics cost, and logistics cost takes a large portion. At some point, bulk order can reduce various costs. You can email the requirements to us and we will be happy to help you.
  • Q. Can you make customized products ?

    Yes, we can provide panel light with customized sizes, different lm/w and special functions to meet the demand of different customers.
  • Q. What is the production capacity of your company?

    We have 5 automatic production lines, the annual production capacity of panel light is over 1500,000 pcs.
  • Q. How many employees in your company and how many technicians are there?

    The company currently has more than 150 employees, including more than 50 professional technicians and more than 10 engineers.
  • Q. How do you control the product quality ?

    We use high quality raw materials and establish a complete quality control and production management process according to the requirements of ISO9001 quality management system. We strictly monitor the production to ensure each product meets the standards. Welcome to contact us.
  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. 30% deposit before mass production, and then pay the balance before shipment. Most of our payment methods are T/T, of course L/C can also be accepted.
  • Q. How to deliver goods to customers?

    Because we are in Zhejiang province, not far away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Q. Where are your goods mainly exported to?

    Our products are mainly exported to countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.

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